Customer Support

Where to buy

We work with distributors around the world to make it easy to get access to our products. Below are our current distribution partners, who you can reach out to for purchasing our stock.

Europe

Steez Distribution
Maanweg 24, 2516AA The Hague, The Netherlands

info@steezdistribution.com steezdistribution.com

USA

Eastern Skateboard Supply
6612 Amsterdam Way, Wilmington, NC 28405

800-358-7588

easternskatesupply.com

Latin America

Solrideshop
Chile

ventas@solrideshop.com solrideshop.com

Australia

Hopkin Skate

info@hopkin.com.au

02 9391 5205

hopkin.com.au

Shipping & Delivery

All orders are processed and shipped during business days – Monday to Friday 9AM – 5PM excluding statutory holidays. Once your order has been shipped you will receive an email with the tracking number along with status updates as your package transits to you. We can ship worldwide from our various warehouses to provide you the quickest turnaround time to receive your order.

United States & Canada

Shipped from our California warehouse within 1 business day. If the item is out of stock, we'll ship from another warehouse.

China, Taiwan, Singapore, Hong Kong & Asia

Shipped from our China warehouse within 1 business day. Transit time 1–5 business days via SF Express, 4PX or YunExpress.

Everywhere else

Shipped from Shenzhen, China within 1 business day. Average transit time 7–10 business days via 4PX or YunExpress. EU VAT is included at checkout.

Exchanges & Returns

We warrant our products to be free of manufacturing defects for 6 months, and will happily replace products that fail during this time period. Due to the nature of the products we sell, we cannot accept returns. We do not accept returns or exchanges due to a change of mind as all sales are final.

FAQ

Are your wheels compatible with electric skateboards? +

Yes! All of our wheels 80mm and above — the 80mm Maverick and Maverick Pro, 82mm Big Mitty, 86mm McFly and McFly Pro, and the 88mm Double Dragon — are compatible with electric skateboards that use a "kegel" style pulley.

Do note that the Maverick may require you to remove your belt cover on some electric skateboards due to the core position.

What is the difference between the Pro wheels and non Pro? +

The Maverick has a very "in the pavement" feeling and generally feels softer overall. This gives you great control and comfort at the expense of a little bit of speed and longevity.

The Maverick Pro on the other hand is purely focused on speed, grip and durability. The Pro urethane has a more "on the pavement" feeling, meaning it feels as if it's sitting on top of the pavement you're riding, whilst giving you incredible grip, speed and durability.

The McFly is going to give you incredible comfort and cushion when you ride at the expense of a little bit of roll speed. If you're not looking to beat any world records, then the McFly is the best choice. If you want a little more roll speed at the expense of some comfort, then the McFly Pro is going to be the wheel for you.

Which wheels are good for Long Distance Pushing / LDP? +

Our 86mm McFly and McFly Pro are ideal wheels for distance pushing. The regular McFly offers you immense levels of comfort and shock absorbtion, whilst the McFly Pro focuses on roll speed to get the most efficient output from each push. The 88mm Double Dragon is another great LDP option.

Which wheels do you recommend for Downhill and Freeride? +

For downhill, you can't go past our 80mm Maverick and Maverick Pro. Both are great wheels to use for downhill. For racing, we recommend the Maverick Pro as this is its intended purpose — and don't forget our dedicated race wheel, the 82mm Big Mitty.

For freeride, we recommend either the 65mm Mooonwalkers, the 70mm Vipers or Viper Pro. If you like big freeride wheels, go with the 80mm Maverick or Maverick Pro. The McFly and Double Dragon can also be used for fast freeride.

What wheels do you recommend for a cruiser? +

Our 65mm Mooonwalkers are the perfect match for a cruiser or surfskate setup.

Are any of your wheels suited to Dancing and Freestyle? +

Yes! Our 65mm Mooonwalkers are the perfect match for freestyle and dancing due to the large supportive core — the Mooonwalkers are lightweight for their size.

Still need help?